OBC Customer Care Number - Credit Card Toll Free Numbers

Contact the Oriental Bank of Commerce Customer Care helpline on the following toll-free number.

1800-180-1235

Other OBC Customer Care Number:

The following number can be contacted for any credit card related issues you may face. Charges will apply.

0120 – 2580001

0124 – 2340940

Procedure of OBC Grievance Redressal and Escalation:

Level 1:

Contact the Toll-free number for quick solutions to your queries or issues. You can also approach your branch manager to address your grievance.

Level 2:

You can escalate your complaint or issue to the Regional Nodal Officer. A list of the Nodal officers and their contact information has been furnished below.

Level 3:

If you are still not satisfied with the customer care and you want to take your issue further, you can contact the Regional Head. A list of the Regional offices is given below.

Level 4:

You can contact the Assistant General Manager of the Complaint Cell at the following address and numbers.

Praphull Kumar

#Assistant General Manager,

Complaint Cell, Corporate Office.

Phone: 0124-4126395

Fax: 0124-4126378

E-mail: complaint@obc.co.in #

Level 5:

The next level of customer care grievances can be addressed to the General Manager of OCB. You can reach the GM at the following contact details.

#Shri. Charanjit Singh

General Manager

Phone 0124-4176847

Fax: 0124 – 4126499

Email: cgro@obc.co.in#

Level 6:

The final internal redressal level is to reach out to the Chief Customer Service Officer. This officer functions as the Internal Ombudsman.

#Sushil Kumar

Oriental Bank of Commerce,

Corporate office, 2nd Floor,

Plot No.5, Institutional area,

Sector 32, Gurgaon-122001.

Phone: 0124-4126590/4126470

Fax: 0124- 4176834

Email: ccso@obc.co.in

Level 7:

In case you are completely dissatisfied with the redressal by Oriental Bank of Commerce or have not received a response within 30 days of lodging the complaint with the Chief Customer Service Officer, you can then approach the Banking Ombudsman. The Banking Ombudsman is operated by the RBI under The Banking Ombudsman Scheme 2006.

List of OBC Regional Nodal Officers

Region	Name	Designation	Landline no.	Mobile No.	E-mail ID
Agra	Sh.R.K.Bansal	Chief Manager	0562-4018961	84497-11799	nodal_agr@obc.co.in
Ahmedabad	Sh. Sanjay Suman	Chief Manager	079-26579350	078784-51356	nodal_ahm@obc.co.in
Amritsar	Sh. Rakesh Kundra	Chief Manager	0183-5030006	98554-22723	nodal_asr@obc.co.in
Bhatinda	Sh Balbir Chaurasia	Chief Manager	0164 5002480	8054965375	nodal_bth@obc.co.in
Bareilly	Jan Mohammed	Chief Manager	0581-2310670	73510-08222	nodal_bar@obc.co.in
Bhopal	Pardeep B Kale	Senior Manager	0755-2575311	90280-97150	nodal_bpl@obc.co.in
Bangalore	Sh. O. N.Gupta	Assistant General Manager	080-25808903	Voip-919927 / 70222-73829	nodal_bir@obc.co.in
Bhubaneshwar	Bali Karan Yadav	Chief Manager	0674-2546690	99373-60383	nodal_bhu@obc.co.in
Chandigarh	Sh. Suresh Kumar Malhotra	Assistant General Manager	0172-5171402	9650677311	nodal_chd@obc.co.in
Chennai	Sh K Gopal Rao	Chief Manager	044 28493344,Uma-94441-58061	95661-30149	nodal_che@obc.co.in
Dehradun	K.K.Sharma	Senior Manager	0135-2745491	97607-91570	nodal_ddn@obc.co.in
Delhi	Pawan Singla	Senior Manager	011-40045748		nodal_del@obc.co.in
Durgapur	Bikash Ranjan Biswas	Chief Manager	0343-2588565	98307-36287, Voip 929929	nodal_dgp@obc.co.in
Ghaziabad	Jugal Kishore Gupta	Senior Manager	0120-2701302	81306-02525	nodal_gzb@obc.co.in
Gurgaon	Mr. Rakesh Girotra	Chief Manager	0124-2550021	85888-41041	nodal_gur@obc.co.in
Hyderabad	V. Manivanan	Chief Manager	040-23147026	99490-87608	nodal_hyd@obc.co.in
Jaipur	K.K.Mundra	Chief Manager	0141-2360962	99293-99992	kkmundra@obc.co.in
Jalandhar	Sh.Ashok Sharma	Chief Manager	0181-5009753	99884-11626	nodal_jal@obc.co.in
Jodhpur	Sh.T.K.Soni	Chief Manager	0291-2623584, Subhash – 96364-40077	70233-77786, Voip-39931	nodal_jod@obc.co.in
Karnal	Mr V.Saroha	Chief Manager	0184-2201143	83988-82525	nodal_kar@obc.co.in
Kolkata	Sh.Sunil Yadav	Assistant General Manager	(033) 23379556	9874717744, Voip-939906	nodal_kol@obc.co.in
Lucknow	Anil Srivastava	Chief Manager	0522-4027743	88530-99009	nodal_lko@obc.co.in
Ludhiana	RBS Chauhan	Chief Manager	016l- 5092782	89683-00388	nodal_ldh@obc.co.in
Meerut	Sh Palliwal	Chief Manager Officer	0121-4011918	93121-82442	nodal_mrt@obc.co.in
Meerut	Mr. Mohit	Chief Manager Officer	0121-4011918	93121-82442
Mumbai (S)	Manohar Dhingra	Assistant General Manager	022-43023124	84520-08600	nodal_mum@obc.co.in
New Delhi	Sh. Vijay Gandhi	Chief Manager	011-49270909, Smt.Kanwalgulati,011-49270936	99998-38152, 99710-08074	nodal_ndl@obc.co.in
Patiala	Sh.Saurabh Aggarwal	Chief Manager	0175-5031831	84272-52415	nodal_pat@obc.co.in
Patna	Mr.Ajay Dwivedi	Chief Manager	0612-2219434	82902-73333, VOIP-989930	rh_ptn@obc.co.in
Pune	Sh. Jayant Verma	Chief Manager	020-25803008	9434221210	inc_pun@obc.co.in
Rohtak	Sh. J S Rathee	Chief Manager	01262-2244807	8295288400	nodal_roh@obc.co.in
Raipur	Subodh Anand	Assistant General Manager	07712252851	99938-98151	Nodal_rpr@obc.co.in
Ranchi	Jayant Kumar	Chief Manager	0651-2283813	77810-11120	Ao_ran@obc.co.in
Sriganganagar	Sh.Jyotish Prasad	Chief Manager	0154- 2485330	9602535555	nodal_sgn@obc.co.in
Varanasi	Shri Bishawjeet Ghosh	Chief Manager	0542-2517035	99355-72069	nodal_vns@obc.co.in

List of OBC Regional Head Offices:

Location	Address	Phone	Fax	Email ID	Operational areas
Agra	Oriental Bank of Commerce, Regional Office, 2nd Floor, Ispat, Bhawan, 85/4 Sanjay Place, Agra – 282002 (Uttar Pradesh)	0562 – 2158816 2154524 2523768	2158816	edp_agr@obc.co.in, rh_agr@obc.co.in	Uttar Pradesh (Agra, Aligarh, Firoz)
Ahmedabad	Oriental Bank of Commerce, Regional Office, Chanakya 4th Floor, Near Dinesh Hall, Off. Ashram Road, Ahmedabad-380009 (Gujarat)	079 – 26587539 26585830 26587444	26589456	edp_ahm@obc.co.in , rh_ahm@obc.co.in	Daman & Gujarat
Amritsar	Oriental Bank of Commerce, Regional Office, S.C.O. 10, District Shopping Complex, Ranjit Avenue, Amritsar – 143001 (Punjab)	0183- 2501644 2501645 5030001	0183-2505482	edp_asr@obc.co.in, rh_asr@obc.co.in	Jammu & Kashmir and Punjab (Amritsar and Gurdaspur)
Bangalore	Oriental Bank of Commerce, Regional Office, 1st and 2nd Floor, #100 Mosque Road,Frazer Town , Bangalore-560005	080 – 25808905 25808913 25808920	080- 25808922	edp_blr@obc.co.in , rh_blr@obc.co.in	Karnataka & Kerala
Bareilly	Oriental Bank of Commerce, Regional Office, C-18/B, First Floor, Deen Dayal Puram, Bareilly-243122 (U.P.)	0581- 2302474 2302475 2300620	0581-2300620	edp_bar@obc.co.in , rh_bar@obc.co.in	Uttar Pradesh ( Badayun, Bijnor, Bareilly, Hardoi)
Bhatinda	Oriental Bank of Commerce, Regional Office, F-77, 1st Floor, Main Road, Civil Lines, Bathinda-151001 (Punjab)	0164- 5002473 5002476 5002480	5002472	edp_bth@obc.co.in, rh_bth@obc.co.in	Punjab ( Bathinda, Faridkot, Ferozepur, Mansa )
Bhopal	Oriental Bank of Commerce, Regional Office, Pragati Bhawan, Indira Press Complex, M. P. Nagar Zone-1, Bhopal-462011 (Madhya Pradesh)	0755- 2553856 2767216 2553518	2553851	edp_bpl@obc.co.in, rh_bpl@obc.co.in	Madhya Pradesh and Chhattisgarh
Bhubaneshwar	Oriental Bank of Commerce, Regional Office, GA-611(2), Above Reliance Fresh, Saheed Nagar, Bhubaneswar. Odisha – 751007	0674 – 2544852	0674– 2546269	edp_bhu@obc.co.in , rh_bhu@obc.co.in	Orissa
Chandigarh	Oriental Bank of Commerce, Regional Office, Plot No.- I-6 Sector-5,Panchkula Pin code -134109	0172 – 2704386 2709998	2703431	edp_chd@obc.co.in, rh_chd@obc.co.in	Punjab (Nawanshahar & Rupnagar) U.T. Chandigarh
Chennai	Oriental Bank of Commerce, Regional Office, 2nd Floor, Spencer Plaza, 769, Anna Salai Chennai-600002 (Tamil Nadu)	044 – 28498899 28497788 28496677	28495566	edp_che@obc.co.in , rh_che@obc.co.in	Tamil Nadu and U.T Pondicherry
Dehradun	Oriental Bank of Commerce, Regional Office, Radha Palace, 78, Rajpur Road, Dehradun-248001 (Uttranchal)	0135- 2746920 2749715 2746097	2749715	edp_ddn@obc.co.in , rh_ddn@obc.co.in	Uttar Pradesh (Muzaffarnagar, Saharanpur) Uttaranc
Delhi	Oriental Bank of Commerce, Regional Office, II & III Floor, 8/1, Abdul Aziz Road, W.E.A. Karol Bagh, New Delhi – 110005	011- 28751536	011-28758036	edp_del@obc.co.in , rh_del@obc.co.in	Delhi
Durgapur	Oriental Bank of Commerce, Regional Office, 1st Floor, Nachan Road, Benachity, Durgapur, Dist. Burdwan – 713213	0343- 2587787 2587785 2587786		edp_dgp@obc.co.in, rh_dgp@obc.co.in	West Bengal
Ghaziabad	Oriental Bank of Commerce, Regional Office, Post Box No. 107, KJ-13, Kavi Nagar, Ghaziabad-201002 (Uttar Pradesh)	0120- 2700018 2701302	2701310	edp_gzb@obc.co.in, rh_gzb@obc.co.in	Uttar Pradesh (Ghaziabad, Gautam Budh Nagar, Bhagp)
Gurgaon	Oriental Bank of Commerce, Regional Office, 5, Institutional Area, Sector – 32, Gurgaon-122001 (Haryana)	0124 2550011 2550047	0124-2544140	rh_ggn@obc.co.in	Haryana (Faridabad, Gurgaon, Mahendergarh and Rewa)
Hyderabad	Oriental Bank of Commerce, Regional Office, IInd Floor, Maharishi Building, 8-2-248/A, Road No. : 3, Banjara Hills, Hyderabad – 500034 (Andhra Pradesh)	040- 23147012 23147026 23147050	23351191	edp_hyd@obc.co.in , rh_hyd@obc.co.in	Telangana & Andhra Pradesh
Jaipur	Oriental Bank of Commerce, Regional Office, 2nd Floor, Anand Bhawan, Post Box No. 343, Sansar Chandra Road Jaipur-302001 (Rajasthan)	0141- 4149908 4149921		edp_jpr@obc.co.in , rh_jpr@obc.co.in	Rajasthan (Ajmer, Alwar, Barmer, Pali, Bharatpur)
Jalandhar	Oriental Bank of Commerce, Regional Office, 922, G.T. Road, Jalandhar – 144001	0181- 5009764 5009763 5009767	2221915	edp_jal@obc.co.in , rh_jal@obc.co.in	Punjab ( Hoshiarpur, Jalandhar and Kapurthala )
Jodhpur	Oriental Bank of Commerce, Regional Office, Plot No. 43 (A&B), 10E Road, Sardarpura, Jodhpur, Rajasthan – 342003	0291- 2623582 2623584 2633585 2633586 2623583 2633585 2633586	0291-2623583	edp_jod@obc.co.in	Jodhpur
Karnal	Oriental Bank of Commerce, Regional Office, SCO – 23-24, Sector -12, Urban Estate, Karnal-132001 (Haryana)	0184- 2204401 2200620 2204401	2201972	edp_kar@obc.co.in , rh_kar@obc.co.in	Haryana (Ambala, Kaithal, Karnal, Kurukshetra, Panipat, Panchkula, Yamunanagar)
Kolkata	Oriental Bank of Commerce, Regional Office, DD-II, Sector – 1, Salt Lake Kolkata – 700064	033- 23379559 23379560 23379561	23379554	edp_kol@obc.co.in , rh_kol@obc.co.in	West Bengal, Assam, Sikkim and Meghalaya
Lucknow	Oriental Bank of Commerce, Regional Office, First Floor, Eldeco Corporate Chamber-I, Vibhuti Khand, Gomti Nagar, Lucknow (Uttar Pradesh)	0522- 2305764 2305768	0522-2305762	edp_lko@obc.co.in , rh_lko@obc.co.in	Uttar Pradesh (Azamgarh, Allahabad, Ambedkar Nagar)
Ludhiana	Oriental Bank of Commerce, Regional Office, B-XV-136, Jandu Tower, Miller Ganj, G.T. Road, Ludhiana – 141003. (Punjab)	0161 – 2539840 2539841 2535456	2539838	edp_ldh@obc.co.in , rh_ldh@obc.co.in	Punjab ( Ludhiana & Moga )
Meerut	Oriental Bank of Commerce, Regional Office, Regional Office Meerut 495/1 RPG Tower , 1st Floor Mangal Pandey Nagar Meerut.	0121- 4011901-144011901-14		rh_mrt@obc.co.in,edp_mrt@obc.co.in	Meerut, Bagpat, Muzaffarnagar, Shamli, Saharanpur, Hapur.
Mumbai	Oriental Bank of Commerce, Regional Office, Aman Chambers, 1st Floor, Veer Savarkar Marg, Opposite New Passport Office, Prabhadevi, Mumbai – 400025		24217576		Mumbai, Palghar Raigad and Thane
New Delhi	Oriental Bank of Commerce, Regional Office, Harsha Bhawan, E-Block, Connaught Place, New Delhi-110001	49270903 49270904 49270913 49270922	011-49270932	edp_ndl@obc.co.in , rh_ndl@obc.co.in	Delhi
Patiala	Oriental Bank of Commerce, Regional Office, The Mall Patiala – 147001 (Punjab)	0175 – 2215255 2201487 2225025	2214133	edp_pat@obc.co.in , rh_pat@obc.co.in	Punjab (Fatehgarh Sahib, Patiala & Sangrur)
Patna	Oriental Bank of Commerce, Regional Office, 2nd Floor, Chand Pura Place, West Gandhi Maidan, Bank Road, Patna (Bihar) – 800001	0612- 2219122 2219100	0612-2219144	edp_ptn@obc.co.in , rh_ptn@obc.co.in	Bihar & Jharkhand
Pune	Oriental Bank of Commerce, Regional Office, 917-20/20A, Fergusson College Marg, Pune- 411004.	020- 25676464 25670693 25670694	020-25676464	edp_pun@obc.co.in , rh_pun@obc.co.in	Maharashtra & Goa
Raipur	Oriental Bank of Commerce, Regional Office, 2nd Floor, Jeet Towers, Opp. Rajkumar College, G E Road, Raipur – 492013	0771- 2252851 2252850		edp_rpr@obc.co.in	Mahadev Ghat Road ,Sundar Nagar Raipur (Chhattisgarh)
Ranchi	Oriental Bank of Commerce, Regional Office, Second Floor, 203, Mangal Murti Height Harmu Road, Ranchi, Jharkhand Pin Code – 834001	0651- 2283853 2284844 2283814	2284844	rh_ran@obc.co.in	Ranchi
Rohtak	Oriental Bank of Commerce, Regional Office, 97, Sonepat Road Rohtak – 124001 (Haryana)	01262 – 242235 253683 241797	01262-245508	edp_roh@obc.co.in , rh_roh@obc.co.in	Haryana ( Bhiwani, Fatehabad, Hissar, Jhajjar, Jin)
Sriganganagar	Oriental Bank of Commerce, Regional Office, First Floor, 173-174, G-Block,Sukhadia Circle, Sriganganagar	0154- 2477956 2425356 2485330	0154- 2477954	edp_sgn@obc.co.in , rh_sgn@obc.co.in	Sriganga Nagar
Varanasi	Oriental Bank of Commerce, Regional Office, 1st Floor, Varanasi Trade Centre, S-8/107, Maqbool Alam Road, Varanasi-221002	0542- 2510072 2510075	0542-2510071	rh_vns@obc.co.in	Uttar pradesh(Allahabad Gorakhpur Varanasi)