LIC Life Insurance Customer Care – Customer Zone Helpline Number
For all their customers, LIC has set up special zonal offices in multiple zones across the country where customers can contact and get in touch with the customer support staff. You can go to the LIC website and click on ‘Contact Us’ to find the address and phone number of the zone that you may fall in and the zonal center nearest to you. The timings for this helpline are 8:00 AM to 8:00 PM (Monday to Friday) and 10:00 AM to 6:00 PM (Saturday). You can get the following assistance from the helpline:
Services – Change of address, request for a premium paid certificate, life certificate, and grievance redressal.
Information – Premium points, bonus, loan, policy revival, and LIC plans/benefits.
Assistance – For filling up application forms, registration on LIC’s Customer Portal, and registration of mobile number, email, pin code. Etc.
| City | Branch Address | Contact number |
| Ahmedabad | Maruti Complex, Subhash Chowk, Gurukul Road, Memnagar, Ahmedabad – 380052 | Ph.- 1251 or 079-27456848 customerzone_ahmedabad@licindia.com |
| Bangalore | No.202, 39th A Cross, 9th Main Road, Jayanagar (5th Block), Bangalore – 560041 | IVRS: 080-1251/080-26659230, Ph.- 080 – 22966528/22966553 customerzone_bangalore@licindia.com |
| Bangalore II | No. 817, Girija Complex, 1st Floor, 8th Block (Opp. Police Station), 80 Ft. Road, Koramangala, Bangalore – 560095 | IVRS: 080 -1251 Ph.- 080 – 22966836/896 customerzone_banglr2@licindia.com |
| Bhopal | MF 19 & 20, Mansarovar Complex, Block-B, Mezzanine Floor, Bhopal – 462016 | Ph.- 1251 or 0755-2550242 customerzone_bhopal@licindia.com |
| Chandigarh | S.C.O 107, Sector 47 – C, Chandigarh – 160047 | Ph.- 1251/0172-2678107 customerzone_chandigarh@licindia.com |
| Chennai | Chennai-DO-1,LIC Building, No.153, Anna Salai, Chennai – 600002 | IVRS: 044 -1251/044-28884300 Phone no.- 044-28611912/28611642 customerzone_chennai@licindia.com |
| Chennai II | Oriental Insurance Building, 47, Armenian Street Chennai- 600001 | Ph.- 044-25331915, M-CZEE: 044-25331914 customerzone_ch-2@licindia.com |
| Coimbatore | Red Rose Chambers, 1437, Trichy Road, Coimbatore – 641018 | Ph.- 0422-2300300 customerzone_cbe@licindia.com |
| Delhi | H-39, New Asiatic Building, Connaught Place, New Delhi -110001 | Ph.- 1251 or 011-23762681 customerzone_delhi@licindia.com |
| Delhi II | G-2/B-15, LSC, Mayur Vihar, Ph-2, Delhi -110091 | Ph.- 011-22785930 customerzone_delhido2@licindia.com |
| Ernakulam | 28/295, SA Road, Panampilly Nagar, Ernakulam – 682 036 | Ph.- 0484-2383883 customerzone_ernakulam@licindia.com |
| Goa | Shop No 1,2,3, Innam Complex, Opp. Don Bosco School, Panaji, Goa – 403 001 | Ph.- 1251 or 0832-2490100 customerzone_goa@licindia.com |
| Guwahati | Triveni Complex, Bhangagarh, G.S. Road, Guwahati – 781005 | Ph.- 1251 or 0361-2450389 customerzone_guwahati@licindia.com |
| Gwalior | Madan Tower, Sanatan Dharm Mandir Rd, Inderganj, Gwalior | Ph.- 0751-2630272 customerzone_gwalior@licindia.com |
| Gurgaon | SCO 60, First Floor, District Centre, Near More Outlet, Sector-56, Gurgaon – 122011 | Ph.- 0124-2576060/2578060/2570060 customerzone_gurgaon@licindia.com |
| Hyderabad | D.No. 6-3-1090/C/4, Hosanna Towers 1st Floor, Rajbhavan Road, Somajiguda (Above Andhra Bank), Hyderabad – 500082 | IVRS: 040 -1251/040-23437997 Ph.- 040-23420730/23420740/23420761 customerzone_hyderabad@licindia.com |
| Jaipur | 303-304, Trimurty Krishna Enclave, SB-52, Tonk Road, Bapu Nagar, Jaipur – 302015 | Ph.- 1251 or 0141-2702845 customerzone_jaipur@licindia.com |
| Jammu | Plot No 62, Sector – 8, Trikuta Nagar, Jammu – 180012 | Ph.- IVRS : 0191 -1251/2479717, Pho.- 0191-2479791 customerzone_jammu@licindia.com |
| Kolkata | Ground Floor, Hindustan Building, 4, CR Avenue, Kolkata – 700072 | IVRS – 033-1251/22545454, Ph.- 033-22124172/22124176 customerzone_kolkata@licindia.com |
| Kolkata (S) | KSDO, Jeevan Prabha, DD-5, Sector-1, Salt Lake City, Kolkata – 700064. | Ph. – 033-2337-0642 customerzone_kolkata-sub@licindia.com |
| Kolkata II | 166B, S.P. Mukherjee Road, ‘Merlin Link’, 1st Floor, Kolkata – 700 026 | Ph.- 033 2419-8476 customerzone_kolkata-do2@licindia.com |
| Kottayam | Ist floor, Kannampurath Buildings, Opp. BSNL Bhavan, MC Rd., Kottayam – 686001. | Ph.- 0481 2307422 Help desk: 0481 2307411, C-zee manager: 0481 230240 customerzone_ktm@licindia.com |
| Lucknow | Shop No. 9 & 10, Jeevan Bhavan – 1, Ground Floor, 43 – Hazratganj, Lucknow – 226001 | Ph.- 1251 or 0522-2614782 customerzone_lucknow@licindia.com |
| Ludhiana | 801/21, Loomba Street, Civil Lines, Near Dandi Swami Mandir, Ludhiana – 141001 | Ph.- 1251 or 0161-2424074 customerzone_ludhiana@licindia.com |
| Mumbai | M/s Mayfair Housing Pvt. Ltd., 9, Mayfair Meridian, Near St. Blaise Church, Caesar Road, Andheri(W), Mumbai-400058 | IVRS: 022-1251/26766221. Ph.- 022-26788943 customerzone_mumbai@licindia.com |
| Mumbai II | Shop No123, Om Sai Dutta, Plot No-32/A, Sector – 20, Opp. Nerul Rly Station, Nerul West, Navi Mumbai – 400 706 | Ph.- 022-27725968/27723592 customerzone_mumbai2@licindia.com |
| Mumbai III | 1st Floor, Jeevan Bima Shopping Center, Borivli (W), Mumbai – 400103 | Ph.- 022-28912605/28913760 customerzone_mumbai-do3@licindia.com |
| Mumbai IV | Madhuram, Opp. Satellite Br 923, Harishankar Road, Dahisar (E), Mumbai – 400 068 | Ph.- 022- 28482907 customerzone_mumbai-do4@licindia.com |
| Noida | B1A/14, Sector-51, Distt-Gautam Budh Nagar, U.P – 201301 | IVRS – 0120-2444026/1251 customerzone_noida@licindia.com |
| Pune | Ground Floor, Jeevan Prakash, University Road, Shivajinagar, Pune – 411005 | IVRS -020-1251/25514248 Ph.-020 – 25539790 customerzone_pune@licindia.com |
| Trivandrum | Upper Ground Floor, Trans Towers, Vazhuthacaud, Trivandrum, Kerala – 695014 | Ph.- 1251 or 0471-2335222 customerzone_tvm@licindia.com |
| Vishakhapatnam | 47-14-3, Potluri Classic, 1st Floor, Main Road, Dwarakanagar, Visakhapatnam – 530 016 | IVRS : 0891-1251/2523473 Ph.- 0891-2558254/2513404 customerzone_vizag@licindia.com |
LIC Life Insurance Customer Care – SMS Help
Customers can also get help from the customer service staff for their queries via SMS. For this, customers can send an SMS with the message ‘LICHELPto 9222492224 or 56767877.
