Customers with an iPhone or an Android phone can access Kotak Mahindra mobile banking app and can bank on the go. From viewing past transactions and transferring funds to opening a recurring deposit account and paying bills, Kotak Mahindra Bank’s mobile banking app offers it all.
m Store: Customers can now book flight tickets using Kotak Mahindra mobile banking facility. Whether you want to book an international flight ticket or make hotel reservations, it is all possible using m store option available on Kotak Mahindra mobile app. Customers can also book bus tickets, buy adventure sports gears, book tours, shop on Flipkart, and subscribe to magazines using m store.
My Kotak: If you are someone who likes to save all important information in one place, you will love Kotak Mahindra mobile banking app. My Kotak feature allows customers to select widgets to personalize their home page with the information they love to see. Customers can also switch off their MPIN and view certain information without logging into the app.
Money Watch: Kotak Money Watch services offered by Kotak Mahindra is an expense management tool that allows the customers to view month on month expenses trends, set budget, view all transactions made, and keep a track of their expenses. This feature also has an option called Personal Finance Manager which allows customers to manage their finances on multiple Kotak or non-Kotak bank accounts.
Hashtag Banking: Customers can check their account balance, transaction history, request a chequebook, or recharge their DTH account using Hashtag Banking. To use this feature, customers have to register to Hashtag Banking, follow Kotak Mahindra Bank on Twitter, and tweet to the bank’s Twitter account using a hashtag. After the customer tweets, Kotak Mahindra Bank will send the information instantly to the customer’s personal twitter account.
SMS Banking: For those who do not have a smartphone, Kotak Mahindra offers SMS Banking. Instead of browsing through the bank’s website for information, customers can now send a message to get the information they are looking for.
Instant Balance Services: Obtaining information from Kotak Mahindra Bank is just a phone call away. Kotak Mahindra has a 24*7 customer care service offering account related information to customers via phone. Customers can call the bank’s toll-free number at 1800 274 0110 for Instant Balance Services.
Benefits of Kotak Mahindra Mobile Banking
- Mobile banking services offered by Kotak Mahindra Bank is convenient and saves time. Customers don’t have to walk into a bank for all queries.
- Mobile banking keeps the customers updated about their account all the time which avoids fraud.
- Customers don’t have to visit the bank for the information you can obtain easily online.
- Kotak Mahindra mobile banking facility is free of cost. It is economical to keep an eye on your bank accounts without being charged for it.
- Mobile banking alerts the customers of any bills that need to be paid and thus ensures that they pay all their bills promptly.
- Kotak Mahindra mobile banking app allows the customer to transfer funds instantly. Customers can now transfer funds without standing in the bank queue for hours.
- Mobile banking is secure as it uses encrypted technology to transact. No information will be saved on the customer’s phone or SIM card.
- Through mobile banking app, Kotak Mahindra alerts their customers about new products and services available. Customers are always aware of products they can avail through this feature.
Kotak Mahindra Mobile Banking Fund Transfer Options
- NEFT – National Electronic Fund Transfer (NEFT) is a national electronic payment system which allows Kotak Mahindra customers to transfer funds within the bank. To make a NEFT transfer, customers have to download Kotak Mahindra mobile banking app from Playstore on their iPhone or Android phone and register using their net banking login credentials. Customers will then have to add beneficiaries to the account. To add a beneficiary, customers will have to provide the beneficiary’s name, phone number, account number, IFSC code, and bank branch details. Post adding a beneficiary, the bank will take about 30 minutes to approve it. After receiving the approval, customers will be allowed to transfer up to Rs. 10 lakh to any Kotak Mahindra bank account holders.
- Real Time Gross Settlement (RTGS): RTGS is another mode of transferring funds using Kotak Mahindra mobile banking app. The minimum amount that can be transferred using this option is Rs.2 lakh. Customers will have to add beneficiary before transferring the amount and the process to add a beneficiary will remain the same as for NEFT transfer.
- IMPS- Kotak Mahindra Bank is aware that there will be emergency situations where customers will have to transfer funds immediately. That’s why they have Immediate Payment Service (IMPS) option. Using the feature, customers can transfer their funds to any beneficiary immediately. The fund will be transferred instantly and the beneficiary will be able to withdraw the transferred amount in few minutes. This option is available 24*7 which makes it convenient.
Kotak Mahindra Mobile Banking Security Measures
- Kotak Mahindra Bank uses sophisticated encryption technology that secures the date transferred using their mobile app.
- Data transferred from the bank’s mobile banking server is not saved on your phone or SIM card for safety purposes.
NEFT, RTGS, and IMPS Timings
Transaction Timings | RTGS | NEFT | IMPS |
Monday – Saturday | 8:00 AM – 4:00 PM (weekdays) 8 AM – 12 PM (Saturdays) | 8:00 AM – 6:00 PM (weekdays) 8 AM – 12 PM (Saturdays) | 24×7 |
NEFT and IMPS Charges
Transaction Charges | NEFT |
Up to Rs. 1 lakh | Rs. 5+ Service Tax |
Above Rs. 1 lakh and below Rs. 2 lakh | Rs. 15 + Service Tax |
Above Rs. 2 lakh | Rs. 20 + Service Tax |
Above Rs. 2 lakh | Rs. 25 + Service Tax |
RTGS Charges
Transaction Charges | NEFT |
From Rs. 2 lakh to Rs. 5 lakh | Rs. 25+ Service Tax |
Above Rs. 5 lakh | Rs. 25 + Service Tax |
Kotak Mahindra Customer Care No.
Kotak Mahindra Bank Branch | Customer care number |
Ahmedabad | 66006022 |
Allahabad | 011-66006022 |
Bangalore | 66006022 |
Chennai | 66006022 |
Goa | 9522-66006022 |
Kolkata | 65506022 |
Indore | 011-66006022 |
Varanasi | 011-66006022 |
New Delhi | 66006022 |