How is the online banking service of Dena Bank, a family-owned bank at par with its competitors in India?
Humble Beginnings
Being one of the fourteen banks to be nationalised by the government in July 196, Dena Bank was founded by the members of the Devkaran Nanjee family as the DevKaran Nanjee Banking Company. After nationalisation, the banking company adopted the name of Dena Bank. The bank has grown tremendously in the past few decades from a family owned bank to a mega financial Institution. This growth is due to the unparalleled customer service this bank has been offering for ages.
A Transition to the New Age of Banking
With the burst of technological advancements, banks have been greatly benefitted. Several new amendments like the usage of online passwords, one-time passwords (OTP’s) and IFSC codes have come into existence. While the former two are consistent and set up by the user, the IFSC or the Indian Financial System Codes is an 11 digit alpha-numeric code that is unique for every branch of the Dena bank there is.
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