How To Check Your LIC Policy Status

Procedure to check policy status online (for registered users):

• Open the LIC India website and click on Online Services option on the main page
• It will redirect to the login page where you should select the Registered User option
• Now to initiate the session, you should enter your username and password and click on Go
• This will open up a page listing out the policy tools for registered customers
• Now from the options listed, select the option View Enrolled Policies
• This will lead to a page which will display all the policies you have enrolled, along with enrollment date, premium amount, and vested bonuses
• Now you can view the status of your policy by clicking on the policy number

How to check the LIC policy without online registration:

LIC launched the SMS and Phone Call service as a quick and convenient medium for customers to check their policy details, without logging in to the web portal. So in case you are not registered with the user portal, you will still be able to know the status of your policy through the call and SMS facility provided by LIC. These services ensure that policyholders who are not connected to the internet do not get sidelined with the latest updates.

Checking the LIC policy status through SMS:

LIC is one of the most renowned names in the insurance space and over these years, the company has earned a reputation for its customer-centered service offerings. The SMS facility offered by LIC is one such service which is aimed at bringing more clarity in all processes and to help customers stay updated throughout the policy term.

To know the status of your policy through SMS, type ASKLIC followed by the function specific code and send it to 56767877 from your registered number. For SMS codes refer to the below table:

Procedure to check LIC pension policy status through SMS:

The number to send your SMS for knowing the status of your pension policy status remains the same as discussed above. However, the SMS code differs completely.

Procedure to check LIC policy status by calling customer care:

LIC also provides a 24×7 IVRS facility for customers to get instant updates on their insurance policies. The facility allows them to seek all policy related information by sampling providing their policy number. To avail voice support, you can call on the LIC helpline numbers given below:

Customers can also get in touch with the zonal or regional offices for all types of policy inquiries. These regional offices are divided into eight zones namely, Central Zone, Eastern Zone, East Central Zone, Northern Zone, North Central Zone, Southern Zone, South-Central Zone, and Western Zone. Find below the customer care numbers for all the voice support centers falling under the aforementioned zones of LIC.

Customer support number for Central Zone:

Customer support number for Eastern Zone:

Customer support number for North-Central Zone:

Customer support number for North Zone:

Customer support number for South-Central Zone:

Customer support number for Southern Zone:

Customer support number for Western Zone: