LIC launched the SMS and Phone Call service as a quick and convenient medium for customers to check their policy details, without logging in to the web portal. So in case you are not registered with the user portal, you will still be able to know the status of your policy through the call and SMS facility provided by LIC. These services ensure that policyholders who are not connected to the internet do not get sidelined with the latest updates.
LIC is one of the most renowned names in the insurance space and over these years, the company has earned a reputation for its customer-centered service offerings. The SMS facility offered by LIC is one such service which is aimed at bringing more clarity in all processes and to help customers stay updated throughout the policy term.
To know the status of your policy through SMS, type ASKLIC followed by the function specific code and send it to 56767877 from your registered number. For SMS codes refer to the below table:
Type of Enquiry | SMS code |
For installment premium | ASKLIC PREMIUM |
For revival amount | ASKLIC REVIVAL |
To know bonus additions | ASKLIC BONUS |
To know the amount of loan available | ASKLIC LOAN |
For nomination details | ASKLIC NOM |
Procedure to check LIC pension policy status through SMS:
The number to send your SMS for knowing the status of your pension policy status remains the same as discussed above. However, the SMS code differs completely.
Type of Enquiry | SMS code |
For IPP policy status | ASKLIC STAT |
For existence certificate due | ASKLIC ECDUE |
Last annuity release date | ASKLIC ANNPD |
Annuity amount | ASKLIC AMOUNT |
Cheque return information | ASKLIC CHQRET |
LIC also provides a 24×7 IVRS facility for customers to get instant updates on their insurance policies. The facility allows them to seek all policy related information by sampling providing their policy number. To avail voice support, you can call on the LIC helpline numbers given below:
Helpline number for MTNL and BSNL users | 12151 |
For calls from all other landline and mobile | Dial city code followed by 12151 |
Customers can also get in touch with the zonal or regional offices for all types of policy inquiries. These regional offices are divided into eight zones namely, Central Zone, Eastern Zone, East Central Zone, Northern Zone, North Central Zone, Southern Zone, South-Central Zone, and Western Zone. Find below the customer care numbers for all the voice support centers falling under the aforementioned zones of LIC.
Bhopal | 0755-2676254 |
Bilaspur | 07752-2203732 |
Gwalior | 0751-2448606 |
Indore | 0731-2523513 |
Jabalpur | 0761-2671079 |
Raipur | 0771-2583062 |
Satna | 07672-228100 |
Shahdol | 07652-248469 |
Asanol | 0341-2256012 |
Berhampur | 0680-2296390 |
Bhagalpur | 06412-2322016 |
Bhubaneswar | 0674-2303140 |
Cuttack | 0671-2307857 |
Hazaribagh | 06546-272611 |
Jamshedpur | 0657-2320564 |
Muzaffarpur | 0621-223904 |
Patna | 0612-2204067 |
Sambalpur | 0663-2541388 |
Begusarai | 0624-3245265 |
Bongaigaon | 03664-228281 |
Guwahati | 0361-2638404 |
Howrah | 033-22434614 |
Jalpaiguri | 03561-255443 |
Jorhat | 0376-2361613 |
Kharagpur | 03222-253302 |
KMDO-I | 033-22126122 |
KMDO-II | 033-23970025 |
KSDO | 033-23342708 |
Silchar | 03842-241716 |
Aligarh | 0571-2420066 |
Allahabad | 0532-2401854 |
Bareilly | 0581-2301712 |
Dehradun | 0135-2668231 |
Faizabad | 5278-244261 |
Gorakhpur | 0551-2230322 |
Haldwani | 05946-267886 |
Kanpur | 0512-2368546 |
Lucknow | 0522-2624214 |
Meerut | 0121-2671201 |
Varanasi | 0542 2454420 |
Ajmer | 0145-2661878 |
Amritsar | 0183-2556658 |
Bikaner | 0151-2225920 |
Chandigarh | 0172-2784620 |
Delhi-I | 011-28844132 |
Delhi-II | 011-28822223 |
Delhi-III | 011-28855115 |
Jaipur-II | 0141-2713708 |
Jaipur-I | 0141-2745834 |
Jalandhar | 0181-2459826 |
Jodhpur | 0291-2657849 |
Karnal | 0184-2266580 |
Ludhiana | 0161-2521838 |
Rohtak | 1262-228328 |
Shimla | 0177-2629212 |
Srinagar | 0191-2475839 |
Udaipur | 0294-2488581 |
Bangalore I | 080-22966515 |
Bangalore II | 080-22966812 |
Belgaum | 0831-2438808 |
Dharwad | 0836-2441968 |
Hyderabad | 040-23420771 |
Kadapa | 08562-247017 |
Karimnagar | 0878-2240597 |
Machilipatnam | 08672-223372 |
Mysore | 0821-2495764 |
Nellore | 0861-2323072 |
Raichur | 08532-232432 |
Rajahmundry | 0883-2423832 |
Secunderabad | 040-27665039 |
Shimoga | 08182-251320 |
Udupi | 0820-2536907 |
Vizag | 0891-2533211 |
Warangal | 0870-2579364 |
Chennai 2 | 044-23451551 |
Coimbatore | 0422-2303503 |
Ernakulam | 0484-2361938 |
Kottayam | 0481-2580121 / 0481-2580102 |
Kozhikode | 0495-2728746 |
Madurai | 0452-2537778 |
Salem | 0427-2411487 |
Thanjavur | 04362-233678 |
Thrissur | |
Tirunelveli | 0462-2560925 |
Trivandrum | 0471-2540932 |
Ahmedabad | 079-25511419 |
Amravati | 0721-2660145 |
Aurangabad | 0240-2329299 |
Bhavnagar | 0278-2421963 |
Gandhinagar | 079-232-38250 |
Goa | 0832-2438418 |
Kolhapur | 0231-2661135 |
Mumbai-1 | 022-22028225 / 022-66599066 |
Mumbai-2 | 022-24010375 / 022-30492020 |
Mumbai-3 | 022-67819220 |
Mumbai-4 | 022-66599233 |
Mumbai-SSS | 022-26267050 |
Nadiad | 0268-2532134 |
Nagpur | 0712-2546436 |
Nanded | 02462-221777 |
Nashik | 0253-2317607 |
Pune-1 | 020-25512969 |
Pune-2 | 020-24217638 |
Rajkot | 0281-2483210 |
Satara | 02162-224708 |
Surat | 0261-2801407 |
Thane | 022-25829702 / 022-25827728 |
Vadodara | 0265-2225188 |
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