Feb 20
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How to Book Indane Gas

Book Indane Gas Online

Customers can book an Indane Gas cylinder refill easily through the web portal. Just follow the steps given below to know more about how to book an Indane Gas cylinder online.

  • To be able to book an Indane cylinder online, you should be a registered customer. If you are not registered, you can register online by providing details like consumer number, 17 digit LPG ID, PAN number, ration card number, mobile number and contact address.
  • After you have registered, you can log on to the Indane Gas online portal using the password and user id provided to you,
  • Once you have logged in, you will be able to book an Indane Gas Cylinder online easily. All you have to do is just enter the required details and submit the form to place an order.
  • The order will be sent to the concerned distributor and you will able to pay to the distributor directly on delivery. Also, you will be able to track the status of your booking online.

How to Register for Indane Gas SMS Service?

  • If you are going to use the SMS facility for the first time, SMS the following to the IVRS number for your city -IOC to the IVRS number for your area.
  • For example, if you are a customer from Chennai and the distributor’s phone number is 25022890 and the customer ID is AX00867C, SMS as given below – IOC 044 25022890 AX00867C
  • For subsequent bookings, you can just SMS IOC to the concerned area number through the registered mobile number.

Indane Gas Online Booking Number – SMS/IVRS

 

State City IVRS Number
Andhra Pradesh Vizag 98488 24365
Hyderabad 98488 24365
Vijayawada 97852 24365
Tirupathi 97852 24365
Chittoor 97852 24365
Gujarat Ahmedabad 96243 65365
Rajkot 96243 65365
Surat 96243 65365
Jharkhand Chaibasa 97080 24365
Chatra 97080 24365
Ranchi 97080 24365
Haryana Faridabad 99115 54411
Karnataka Bengaluru 89700 24365
Kaiwara Village 89700 24365
Uchangidurga 89700 24365
Gudibande 89700 24365
Annigere 89700 24365
kaiwara 89700 24365
Alipura 89700 24365
Malur-channapatna 89700 24365
Nallahalli 89700 24365
Sathanur 89700 24365
Nandaguddi 89700 24365
Maharashtra Mumbai 92231 01260
Kerala Kochi 99618 24365
Madhya Pradesh Bhopal 96691 24365
Indore 96691 24365
Jabalpur 96691 24365
Rajasthan Jaipur 97852 24365
Jodhpur 97852 24365
Orissa Baliguda 90908 24365
Bhubaneshwar 90908 24365
Bhugrai 90908 24365
Cuttack 90908 24365
Kabisurya Nagar 90908 24365
Punjab Ludhiana 97813 24365
Union Territories Chandigarh 97813 24365
Tamil Nadu Chennai 81240 24365
Coimbatore 81240 24365
Kadiapatnam 81240 24365
Nagamalai 81240 24365
Kallanai 81240 24365
Pudukottai 81240 24365
Telangana Hyderabad 98488 24365
Uttar Pradesh Noida 99115 54411
Allahabad 87260 24365
Lucknow 87260 24365
Ghaziabad 99115 54411
Agra 87260 24365
West Bengal Amta 90883 24365
Bagda 90883 24365
Hooghly 90883 24365
Howrah 90883 24365
kolkata 90883 24365
Siliguri 90883 24365

Indane Gas Booking Through IVRS

For the benefit of LPG customers, Indane Gas has introduced the IVRS system in three language options through which customers can request an LPG cylinder refill online. Indane IVRS has three language options – the corresponding local language, Hindi and English. The customer can opt for one language and after selecting the language options, follow the steps given to book an Indane Gas refill through IVRS.

  • After the language code is selected, the customer will have to provide the STD code and the telephone number of the distributor. For example, a customer in Chennai will have to give the STD code of 044 followed by the distributor number.
  • Once the distributor is identified, the caller will have to provide the consumer number. The consumer will have to just provide the numerical part by excluding any alphabets. For example, if the customer ID is A12345, the customer must dial 12345.
  • Customers can refer to the last refill cash memo or contact the distributor directly to find out their consumer number.
  • The IVR system will also ask the user to input suffix or prefix of the alphabets of two same numerical customer number exists with the same distributor.
  • Once your customer number is validated by the IVRS, the system will ask for the option for booking a refill and other related services. You can choose from options like refill booking, an inquiry of last booking and complaint.
  • Once you have selected the option for booking refill, the request will be filed and booking reference number will be generated and sent to your registered mobile number.

Process to Transfer an Indane LPG Connection in Case of the Death of the Holder

You can transfer the LPG connection to your name in case of the death of the holder only if you can submit documents proving you are the legal heir. You will have to submit the following documents:

  • Declaration by a legal heir.
  • Copy of death certificate.
  • Roof of address and proof of identity of the legal heir.
  • KYC of the legal heir.
  • Original subscription voucher in the name of the deceased.

On verification of the KYC and other documents, the LPG connection will be transferred in your name.

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