Axis Bank Credit Card Customer Care
Axis Bank Credit Card Toll Free Numbers:
Axis Bank provides Toll Free Axis Dial for customers to have instant access to their credit card information. You can call the following numbers to find out your account balance or get a mini statement. This information will be sent to you via SMS on your registered mobile number.
| Balance Enquiry | 1800 419 5959 |
| Mini Statement | 1800 419 6969 |
To get the same information in Hindi, you can dial the following numbers toll-free.
| Balance Enquiry | 1800 419 5858 |
| Mini Statement | 1800 419 6868 |
Axis Bank Credit Card SMS Customer Service Number:
You can request for your balance or mini statement by sending a request to 5676782. There are no SMS charges applicable.
Axis Bank Customer Care Email ID:
Customers can send an email through the online submission forms available on the Axis Bank website. You can also use your online banking account when sending emails regarding your credit card and bank details.
Alternatively, you can mail Axis Bank at customer.services@axisbank.com.
Product Specific E-mail ID are Listed Below
- Bank accounts/Liabilities account related issues – customer.service@axisbank.com
- Retail loans – loans@axisbank.com
- Credit cards – creditcards@axisbank.com
- NRI services – nri.services@axisbank.com
- Forex cards/travel currency related – travel.currency@axisbank.com
- Axis Remit – axisremit@axisbank.com
- Merchant services – merchant.services@axisbank.com
Axis Bank Retail / Business Phone Banking Numbers:
You can call Axis Bank Phone Banking services on the toll-free number from your mobile phone or landline anywhere in India. Customers can also access the 24-hour phone banking services from outside of India. You can use these numbers to report loss of card or for any other credit card queries.
Business Customers can Avail Axis Bank’s Phone Banking Services through Below Numbers
| Within India | 1-860-419-5555, 1-860-500-5555 |
| Outside India | +91 22 27648000 |
| Emergency services (block debit/pre-paid cards) | +91 22 67987700 |
Axis Bank Credit Card NRI Phone Banking Numbers:
NRI Axis Banking customers can call the numbers below from their respective countries for their credit card queries. The NRI Phone Banking service is available 24×7.
| Country | Phone Number |
| USA | 1855 205 5577 |
| Canada | 1855 436 0726 |
| Saudi Arabia | 800 850 0000 |
| India | 8001085577 |
| UK | 0808 178 5040 |
| Australia | 1800 153 861 |
| Qatar | 00 800 100 348 |
| Singapore | 800 1206 355 |
| UAE | 8000 3570 3218 |
| Bahrain | 800 11 300 |
Axis Bank Agri-Rural Phone Banking Numbers:
| Within India | 1-800-419-5577 |
| Outside India | +91 22 27648000 |
| Emergency services (block debit/pre-paid cards) | +91 22 67987700 |
You Can also Contact your Region Specific Axis Bank Nodal Officers whose Contact Details are Listed Below.
| Location | Operational Regions | Officer | Phone Number | Address |
| Kolkata | West Bengal and Sikkim | Mr. Dibyendu Banerjee | 033-22829384 | 1 Floor, 5 Shakespeare Sarani, Kolkata –700071 |
| Bhubaneswar | Orissa | Mr. R. R. Rath | 0674-6943202 | Plot no.1, Ground Floor, Nandighosh Estates, Bapujinagar, Bhubaneswar – 751009 (Odisha). |
| New Delhi | Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh | Mr. N M Raja | 011-43506503 | 1st Floor, Ashoka Estate, 24 Barakhamba Road, New Delhi- 110001 |
| Patna | Bihar and Jharkhand | Dr. Abhay Kumar Deepak | 0612-6531676 | 1st Floor , Udaiman Apartment, Boring Road, Patna 800001 |
| Chandigarh | Himachal Pradesh, Punjab and Union Territory of Chandigarh | Mr. Rakesh Langar | 0172-5037181 | 2nd Floor, SCO – 369 & 370, Sector – 34 A, Chandigarh – 160022 |
| Jaipur | Rajasthan | Mr. Manoj Dikshit | 0141-4076752 | 1st Floor, Shanti Towers, Hawa Sadak, B-115, Civil Lines, Jaipur. Rajasthan-302006 |
| Chennai | Tamil Nadu, Union Territories of Pondicherry and Andaman and Nicobar Islands | Mr. L. Subramanian | 044-28285992 | 82, Dr. Radhakrishnan Salai, Mylapore, Chennai. Tamil Nadu – 600004. |
| Kanpur | Uttarakhand and Uttar Pradesh (excluding District of Ghaziabad) | Mr. Tuhin Sarkar | 0522-4917202 | 1st Floor, U P Co Operative Bank Building, 2, M G Marg, Hazratganj, Lucknow – 226001. |
| Hyderabad | Andhra Pradesh | Mr. P. B. Kumar | 040-27540060 | Abhinandan Towers, 6-3-249/3, Road No 1, Banjara Hills, Hyderabad -500034 |
| Bangalore | Karnataka | Mr. S. Shankara | 080-23000410 | No 41, Seshadri Road, Anand Rao Circle, Bangalore 560 009 |
| Mumbai | Maharashtra and Goa | Mr. Ashok Ramakrishnan | 022-71315230 | Axis Bank Ltd. NPC -1, 5th Floor “Gigaplex”,Plot No .I.T 5, MIDC ,Airoli Knowledge Park, Airoli, Navi Mumbai – 400708 |
| Bhopal | Madhya Pradesh and Chhattisgarh | Mr. D. N. Mahaku | 0755 – 4097920 | 2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P.Nagar, Zone – II, Bhopal – 462011. |
| Ahmedabad | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Mr. P Krishnamurthy | 079-66135401 | Shivalik – Ishan, 3rd _oor, Near C. N. Vidyalay, Ambavadi, Ahmedabad – 380015 |
| Thiruvananthapuram | Kerala and Union Territory of Lakshadweep | Mr. T. Madhu | 0484-4422089 | 41/418, 5 Floor, Chicago Plaza, Rajaji Road, Ernakulam, Kochi – 682 035 |
| Guwahati | Assam, Arunachal Pradesh, Manipur, Meghalaya,Mizoram, Nagaland and Tripura | Mr. Munindra Nath Bharali | 0361-2340029 | Administrative Office, Chibber House, 3rd Floor, G S Road, Guwahati. Assam 781 005 |
